Legal
Privacy Policy
Introduction
KIUD360 ("Platform", "Service", "KIUD360") is a cloud-based School Management System operated by KiudTech Solutions Pvt Ltd ("KiudTech", "Company", "we", "our", or "us").
This Privacy Policy explains how we collect, use, store, process, disclose, and protect information when educational institutions and authorized users access or use KIUD360.
"Personal Information" means any information that identifies, relates to, describes, or can reasonably be associated with an identifiable individual.
By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.
Scope
This Privacy Policy applies to:
- Educational institutions using KIUD360
- School administrators and management
- Teachers and school staff
- Students
- Parents and guardians whose information is managed through the Platform
- Authorized users of KIUD360
- Visitors to our website
School Responsibility
KIUD360 is provided to educational institutions as a Software-as-a-Service (SaaS) platform. Educational institutions determine:
- What information is collected
- Why information is collected
- Who may access information
- How long information is retained
- Whether parental or guardian consent is required
Schools are responsible for ensuring that they have obtained all necessary permissions, notices, and consents required under applicable laws for the collection and use of personal information managed through the Platform.
Information We Process
Depending on how an educational institution uses KIUD360, we may process the following categories of information.
4.1 — School Information
We may process information relating to educational institutions, including:
- School name
- School board affiliation
- School type
- Affiliation number
- UDISE code
- Establishment year
- School owner or management information
- School address
- Official email addresses
- Contact numbers
- Website URL
- School logo
- School stamp or seal
- Branding information
- Subscription details
- Account status
- Platform configuration settings
4.2 — Student Information
Schools may upload and manage student information through the Platform, including:
Identity
- Full name
- Gender
- Date of birth
- Profile photograph
Contact
- Residential address
- Email address
- Contact number
Academic
- Roll number
- Admission number
- Admission date
- Class and section
- Academic session
- Enrollment status
- Permanent Education Number (PEN)
Parent & Guardian
- Parent names
- Guardian names
- Contact numbers
- Email addresses
- Relationship details
Academic Records
- Attendance records
- Examination schedules
- Examination results
- Grades
- Report cards
- Academic performance records
Financial
- Fee assignments
- Fee categories
- Fee payment records
- Receipts
- Scholarships
- Discounts and concessions
Transport
- Route information
- Pickup and drop details
- Transport preferences
Communication
- Notifications
- Complaints
- Announcements
- Profile update requests
Emergency Contact
- Emergency contact names
- Emergency contact numbers
- Relationship information
4.3 — Sensitive Information
Where required, the Platform may process limited sensitive information relating to student welfare, including:
- Blood group information
- Medical conditions
- Allergies
- Disability information
- Special-needs information
- CWSN records
Such information is processed only for educational, health, safety, welfare, administrative, or legal purposes as determined by the educational institution.
4.4 — Teacher and Staff Information
Schools may manage information relating to teachers and staff, including:
Personal
- Full name
- Gender
- Date of birth
- Profile photograph
Contact
- Email address
- Phone number
- Residential address
Employment
- Employee ID
- Designation
- Employment status
- Department information
Operational Records
- Subjects assigned
- Timetable
- Class assignments
- Attendance activities
- Examination duties
- Internal communications
Payroll
- Salary information
- Salary structures
- Payment history
- Payroll records
4.5 — Administrator Information
We may process information relating to authorized administrators, including:
- Full name
- Email address
- Contact information
- Role and permissions
- Profile photograph
- User account credentials
- Login activity
- Access and audit records
4.6 — Technical Information
When users access the Platform, certain technical information may be collected automatically, including:
- IP address
- Device information
- Browser information
- Operating system information
- Login timestamps
- Usage logs
- System logs
- Security and audit logs
How We Use Information
We use information to:
- Provide and operate KIUD360
- Manage user accounts and subscriptions
- Facilitate school administration activities
- Process attendance, academic, communication, transport, and fee management functions
- Provide customer support
- Maintain platform security and performance
- Troubleshoot technical issues
- Comply with legal obligations
- Improve platform functionality and user experience
We do not sell personal information.
Information Sharing
We may share information:
- With the educational institution that manages the information
- With authorized users designated by the institution
- With trusted service providers engaged to support the operation of the Platform
- When required by law, legal process, regulatory authority, or government request
- To protect the rights, safety, security, or property of users, schools, KiudTech, or others
- In connection with a merger, acquisition, corporate restructuring, or similar business transaction, subject to applicable law
We do not sell, trade, or rent personal information to third parties for advertising or marketing purposes.
Data Security
We implement reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
Data Retention
Educational institutions determine how long educational records and user information should be retained. We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and as instructed by the applicable educational institution.
Cookies and Website Analytics
When visiting our website, we may use cookies and similar technologies to:
- Maintain website functionality
- Improve user experience
- Analyze website performance
- Understand visitor interactions
Users may manage cookies through their browser settings.
Access, Correction, and Deletion Requests
Requests relating to student, parent, teacher, staff, or school records should generally be directed to the relevant educational institution, as the institution controls and manages such information.
Because educational institutions control and manage most information processed through KIUD360, KiudTech may be unable to respond directly to certain requests without authorization from the relevant institution.
Where required, KiudTech will reasonably assist educational institutions in responding to applicable requests.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website and will become effective upon publication unless otherwise stated.
12. Contact Us
KiudTech Solutions Pvt Ltd
Website: www.kiudtech.com
Privacy: privacy@kiudtech.com
Legal: legal@kiudtech.com
Data Protection: data-protection@kiudtech.com